Estimated delivery times by region. Please note that delivery times are estimates and may vary due to customs, carrier delays, or seasonal demand.
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is shipped, you will receive a confirmation email with tracking information. During high-demand periods or sales, processing times may be slightly extended.
Shipping rates are calculated at checkout based on your location. We may offer free shipping promotions from time to time.
Once your order has been shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking updates to appear.
International orders may be subject to customs duties or import taxes. These charges are the responsibility of the customer and are not included in our shipping fees.
Please ensure your shipping address is correct at checkout. We are not responsible for delays or lost packages due to incorrect address information provided by the customer.
If your order is significantly delayed or appears lost, please contact us at cliquetote@mailum.com, and we will assist you in resolving the issue with the carrier.